Privacy Policy

1. Introduction

Ash & Paper respects the privacy of all users and is committed to protecting their personal data.This Privacy Policy explains what information we collect, how it is used, and what users' rights are regarding their data.

By using this website, you are accepting the practices described in this policy.

2. Data We Collect

2.1. Data provided directly by the user

When you contact us through the contact form, email, or social media, we may collect:

Name
Email
Phone number (if provided)
Brand or company name
Information relating to the project or order

2.2. Automatically Collected Data

While browsing the website, the following data may be automatically collected:

IP address
Browser type
Usage data (pages visited, time spent on the site, interactions)
Cookies and similar technologies

3. Purpose of Data Collection

We use the collected data to:

Respond to contact requests or quotes
Provide contracted services
Send information related to projects or updates
Improve the website's functionality and performance
Comply with legal obligations

We do not sell or share your data with third parties for commercial purposes.

4. Legal Bases for Data Processing

The processing of your data is based on the following legal bases:

Consent — when you voluntarily submit the form or contact us
Performance of a contract — when we initiate or perform a service
Legitimate interest — to improve the quality of the website
Legal compliance — when necessary for tax or administrative matters

5. Data Sharing with Third Parties

We may share data only with:

Hosting services
Email tools (e.g., Gmail, Outlook)
Analytic platforms (e.g., Google Analytics)
Software necessary for the execution of the service

We guarantee that all entities comply with the GDPR.

6. Data Retention

Data will only be saved for the time necessary to:

Respond to the request
Execute the project
Comply with legal obligations

The user may request the deletion of their data at any time.

7. User Rights

According to the GDPR, the user has the right to:

Access their data
Correct incorrect data
Request data deletion
Limit processing
Withdraw consent
Data portability
Object to processing

To exercise these rights, simply send an email to:
📩 geral@ash-paper.com

8. Cookies

This website may use cookies for:

Statistical analysis
Ensuring proper technical functioning
Improving user experience

The user can disable cookies in their browser at any time.

9. Data Security

We have implemented technical and organizational security measures to protect your data against:

Unauthorized access
Alterations
Disclosure
Loss or destruction

10. Changes to this Policy

We may update this Privacy Policy from time to time.
The most recent version will always be available on this page.

11. Contact

If you have any questions about this Privacy Policy or the processing of your data, please contact us: